FAQ

Here are answers to some common questions you may have in mind.
What products does I2I Mart offer?

I2I Mart provides an extensive selection of products, including fresh produce, meats, dairy items, frozen foods, bakery goods, household essentials, personal care products, and more. We also cater to specific dietary needs with our range of organic and gluten-free options.

Does I2I Mart have a loyalty program or offer discounts?

Yes, we value our customers and offer a loyalty program called "I2I Rewards." Members earn points on every purchase, which can be redeemed for discounts on future shopping. Additionally, we run weekly promotions and specials, and provide discounts for senior citizens and military personnel.

Where can I find I2I Mart stores?

I2I Mart has multiple locations nationwide. To find the store nearest to you, please visit our website and use the store locator feature. We also offer online shopping and delivery services for your convenience.

What is I2I Mart's return or exchange policy?

Customer satisfaction is our priority. If you're not pleased with a product, you can return it for a refund or exchange it for another item. For assistance with returns or exchanges, please contact our customer service team.

What are the operating hours of I2I Mart?

Operating hours may vary by location, but generally, our stores are open seven days a week, from early morning until late evening. For specific hours of your local I2I Mart, please refer to our website or contact the store directly.

How can I become an I2I Mart franchisee?

I2I Mart offers franchising opportunities for entrepreneurs interested in joining our brand. To learn more about the process, requirements, and support we provide, please visit the "Franchise" section on our website or contact our franchise development team directly.

What support does I2I Mart provide to its franchisees?

We are committed to the success of our franchisees and offer comprehensive support, including training programs, marketing assistance, supply chain management, and ongoing operational guidance. Our goal is to ensure your I2I Mart franchise thrives in your community.

Are there any ongoing fees or royalties for I2I Mart franchisees?

Yes, as part of the franchise agreement, franchisees are required to pay ongoing fees, which may include royalties and contributions to a marketing fund. These fees support the continuous development and promotion of the I2I Mart brand. Specific details will be provided during the franchise application process.

How long does it take to open an I2I Mart franchise?

The timeline for opening an I2I Mart franchise varies based on factors such as location selection, build-out requirements, and training completion. On average, the process takes approximately 45 days from signing the agreement to opening the store.

Who can I contact for more information about I2I Mart franchises?

For more information, please reach out to our franchise development team via the contact information provided on our website. We are eager to assist you with any questions and guide you through the franchising process.